Get in touch
True North Prepis a free, independent study aid for the Canadian Citizenship Test. If something isn't working, you spotted a wrong answer, or you just have a question or idea, we'd love to hear from you.
Email us
The fastest way to reach us is by email. We read every message and aim to reply within a few business days.
What to include
To help us help you faster, it's useful to mention:
- the page or category you were on (for example, the mock test or a specific topic);
- the question number or wording, if you're reporting a wrong or unclear answer;
- what you expected to happen and what happened instead, for bugs; and
- your device and browser, if something looks broken.
Common questions
I think an answer is wrong
Our questions are based on the official study material, but mistakes can slip through. Email us the question and the answer you believe is correct, and we'll review it.
My progress disappeared
Your practice results are saved only in your own browser, not on our servers. Clearing your browser data, switching devices, or using private browsing will remove them. There's no way for us to recover results stored on your device.
How do I support the site?
True North Prep is free to use. If it helped you prepare, you can keep it running for the next newcomer by making a small donation.
A quick note
True North Prep is an unofficial study aid and is not affiliated with the Government of Canada or Immigration, Refugees and Citizenship Canada (IRCC). For official guidance on the citizenship test or your application, please consult canada.ca.